What services does On Road Transfers offer?
Private transport in Mallorca, including transfers to and from Palma Airport (PMI), hotels, ports, and any destination on the island. We also organize transfers for events, sightseeing tours, and corporate clients.
How can I book a transfer?
You can book on our website www.onroadmallorcatransfers.com, via WhatsApp, or by calling +34 657885320.
How far in advance should I book?
We recommend booking at least 24 hours in advance, but we accept last-minute bookings based on availability.
Where will we find you at Palma airport?
The meeting point is at Gate 4 in the arrivals area, inside the main airport hall, next to the information point. This area is called "Meeting Point" and is inside the airport (not outside in the parking lot). The driver or a representative of On Road Transfers will be waiting with a sign showing the booking name.
What happens if my flight is delayed?
We monitor flights in real-time and, in most cases, can adjust the pickup without issues. We typically have an 85% success rate for services with delayed flights. However, vehicle availability depends on the new arrival time, and in case of significant changes, we will do our best to assign you a car as soon as possible.
How long does the driver or representative wait at the airport?
The wait is up to 60 minutes after the plane lands. After this time, vehicle availability will depend on the service schedule. If you have any delays inside the airport after landing, we advise you to contact us by phone at +34 657885320 to coordinate.
Do you have vehicles for large groups?
Yes, we have different capacities according to your needs.
Can you transport extra luggage or sports equipment?
Yes, but it is important to inform us at the time of booking so we can assign the appropriate vehicle.
Do you provide child seats?
Yes, at no extra cost, but they must be requested at the time of booking.
How much does a transfer from the airport to my destination cost?
Prices vary depending on the destination. You can check our website or contact us for a quote.
How is payment made?
We accept payments in cash, bank transfer, and credit card. For cash or credit card, you can pay the driver upon arrival at your destination.
Are prices per person or per vehicle?
Although all our services are private, prices are adjusted based on the number of people to be transported, especially for large groups.
Can I modify my booking?
Yes, at no extra cost. We appreciate being informed at least 24 hours in advance to increase the chances of the service being carried out.
What is the cancellation policy?
You can cancel at any time. To maintain this flexibility, we strongly ask you to inform us as soon as possible. This way, we minimize the impact of the cancellation since, as a small company, every service is important to us.
Are your drivers certified?
Yes, all our drivers hold professional licenses and training.
Are transfers private or shared?
Our transfers are 100% private.
Do you have passenger insurance?
Yes, we have civil liability insurance for the safety of our passengers.
Do you have any other questions?
Please fill out the form below and we will get back to you as soon as possible.
